What questions should you ask the translation customer? In detail

Before starting a translation project, it is important to ask the client several key questions to ensure high quality translation and to meet all the client's requirements. Here is a detailed list of questions:

1. What is the purpose of the translation and who is its target audience?

  • This will help you determine the style and tone of the translation, as well as choose appropriate terms and expressions.

2. What is the project completion time frame?

  • Knowing deadlines allows you to plan your work correctly and avoid delays.

3. Do you have a preference for the style and tone of the text?

  • For example, the text should be formal or informal, technical or marketing.

4. Do product and brand names need to be translated?

  • Some companies prefer to leave their names in the original language, others prefer to translate them.

5. Do you have a glossary or terminology database that should be used?

  • This helps maintain consistency of terminology in translation.

6. What file format do you prefer for the finished translation?

  • This can be DOCX, PDF, XLSX or another format convenient for the customer.

7. Are there any special requirements or instructions for this project?

  • For example, the use of certain programs, compliance with specific standards, or the presence of additional checks.

8. How should you address the reader - formally or informally?

  • In some languages, there are differences between formal and informal address, which affects the perception of the text.

9. Where, when and how will the translation be used?

  • This is important for understanding the context and adapting the text to specific conditions of use.

10 Do you have budget constraints?

  • This will help to identify possible work options and avoid misunderstandings.

These questions will help you better understand the customer's needs and deliver a high-quality translation.

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